Stop! Questions or Concerns about a Diploma Designers VA charge on a bank statement?
Call 804-632-8366
Read more below.
Billing FAQ Guide
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“Diploma Designers” represents a a network of online print shop that sells custom diplomas, records, supplies, and more. If you recently bought custom documents for or from a high school, college, secondary school, private institute, or somewhere else, it may have been from one of our stores. If none of this rings any bells, write us so we can explain the charge or refund it if it was fraudulent or processed by mistake.
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Simply contact us or the website where the purchase was made. Either way, we can look up orders by names, amount paid, and/or dates the transaction was made. Most funds can be returned to your card within a day or two vs 30 to 60 days with a bank.
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Assume you leave a voicemail, send a sms text, or email us, we reply back the same business day if you reach us before we leave at 4PM Eastern. We try to check messages even after hours, as any issues or concerns you have are important matters and we try hard to address them promptly. We ask that you do understand our hours and give us ample time to write back.
Need help with a billing issue?
Was a transaction unauthorized, items not as described, and goods never received? Let a member of our billing team help with any issues.
Diploma Designers VA is the billing descriptor for online document print services and graduation supply shops.
We offer a risk-free guarantee on all services. Any issue will be resolved or refunded. It is guaranteed, so please reach out to us first.
Please message the billing team below or call 804-632-8366. Our billing team is here business days Monday-Friday 9AM to 4PM Eastern. We are off major holidays, as listed at the bottom of this page.
Contact Billing Department
You may contact us for all billing inquiries